Shipping policy

Shipping Policy

At CLMTY, we are committed to providing you with a seamless and efficient shipping experience. Please read our shipping policy below for more information:

Order Processing Time:

We strive to process and dispatch your orders as quickly as possible. Once you place an order, it will typically take 1-3 business days to process and prepare for shipment. During peak seasons or holidays, processing times may be slightly longer, and we appreciate your understanding.

Shipping Time:

After the order is processed, the estimated shipping time will depend on your location and the shipping method selected during checkout. Generally, our shipping times are as follows:
Ready to ship:
Within Canada: 2-7 business days
USA: 5-9 business days
Made to order:
Please allow 2-3 weeks for creation and shipping of made to order items,

Please note that shipping times are only estimated and may vary depending on factors beyond our control, such as customs processing and delays due to unforeseen circumstances. We will do our best to keep you informed of any significant delays that may affect your order.

Order Tracking:

Once your order is shipped, we will provide you with a tracking number via email or the contact method provided during checkout. You can use this tracking number to monitor the status and location of your package throughout the shipping process.

Shipping Rates:

Shipping rates are calculated based on the shipping destination, package weight, and the chosen shipping method. During the checkout process, you will be able to view the shipping options available and their respective costs before finalizing your purchase.

However, customs regulations and import taxes may apply, and customers are responsible for any additional fees or taxes imposed by their country's customs authorities.

If you have any questions or need further assistance regarding our shipping policy, please do not hesitate to contact us. We are here to ensure that your shopping experience with us is enjoyable and hassle-free. Thank you for choosing CLMTY for your purchases!